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10 simple/FREE things to improve patient satisfaction.

Posted on 18 Feb 2014 in Big Data, Health care, Information | 0 comments

  With patient satisfaction either at an all time high or an all time low it seems, sometimes, that this thing referred to as “patient satisfaction” is often elusive and can sometimes feel as though it’s unattainable. That 1 bad review, that 1 negative experience can turn into a chain reaction that you never saw […]

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Online reviews and how they affect your medical practice

Posted on 14 Feb 2014 in Big Data, Health care | 0 comments

With consumers researching everything online prior to going to a restaurant, a movie, and yes even a new doctor, It’s imperative that your practice stays on top this and the best way to do that is with a proactive approach VS a reactive approach.  By being proactive this means that you and your staff are […]

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360 Degree Patient Experience

Posted on 13 Feb 2014 in Big Data, Health care, Information | 0 comments

Patients drive your business, for better or for worse, your patients,and their perceptions of your office directly affect your bottom line. With everyone writing anonymous reviews online it’s so hard to really predict what’s true and what’s been written out of spite. Is that really a patient review or a competing office trying to wreck […]

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Improving Patient Experience

Posted on 07 Feb 2014 in Big Data, Health care, Information | 0 comments

Health care providers face mounting pressures to do more with less – to improve the quality of care, enhance the patient experience and drive greater efficiencies across the care continuum. With growing operational complexity and, the ability to understand and improve the patient experience will directly impact long-term success of a health care organization. Across […]

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Patient & Staff feedback and how that directly relates to Patient & Staff retention.

Posted on 07 Feb 2014 in Health care, Information | 0 comments

There are multiple things causing our favored doctors headaches within their own practices, some of these may seem almost impossible to manage, until now. Imagine knowing that the reason your patient retention went down 5% last month was due to an office manager with not so great people skills? What if you could predict and […]

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