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10 simple/FREE things to improve patient satisfaction.

10 simple/FREE things to improve patient satisfaction.

Posted on 18 Feb 2014 in Big Data, Health care, Information | 0 comments

  With patient satisfaction either at an all time high or an all time low it seems, sometimes, that this thing referred to as “patient satisfaction” is often elusive and can sometimes feel as though it’s unattainable. That 1 bad review, that 1 negative experience can turn into a chain reaction that you never saw […]

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360 Degree Patient Experience

Posted on 13 Feb 2014 in Big Data, Health care, Information | 0 comments

Patients drive your business, for better or for worse, your patients,and their perceptions of your office directly affect your bottom line. With everyone writing anonymous reviews online it’s so hard to really predict what’s true and what’s been written out of spite. Is that really a patient review or a competing office trying to wreck […]

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Improving Patient Experience

Posted on 07 Feb 2014 in Big Data, Health care, Information | 0 comments

Health care providers face mounting pressures to do more with less – to improve the quality of care, enhance the patient experience and drive greater efficiencies across the care continuum. With growing operational complexity and, the ability to understand and improve the patient experience will directly impact long-term success of a health care organization. Across […]

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Patient & Staff feedback and how that directly relates to Patient & Staff retention.

Posted on 07 Feb 2014 in Health care, Information | 0 comments

There are multiple things causing our favored doctors headaches within their own practices, some of these may seem almost impossible to manage, until now. Imagine knowing that the reason your patient retention went down 5% last month was due to an office manager with not so great people skills? What if you could predict and […]

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Top 10 things to keep in mind for making good looking reports and dashboards

Posted on 10 Jan 2014 in Data Visualization, Information | 0 comments

1. Use WHITE for your Dashboard Background When we ran a survey (sample size of 630 prospects who use reporting tools on a daily basis) , we found that 73% percent of the people wanted a white background when they were looking at reports on their desktops. 56% preferred darker backgrounds on mobile devices and […]

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